Resume
Personal information :
Name : Horak Hanna
Date of birth : 05.05.1986
Contact tel. +38 067-27-84-507
Email : [email protected]
ICQ: 229982421
OBJECTIVE : To obtain a managerial position (in tourism , marketing, customers service department in an international company )that will allow me to use my knowledge and take advantage of my desire to work in hospitality area and develop my career growth, which will aid to develop company’s success.
EDUCATION : Bachelor’s Degree of manager of international tourism
(“Excellent” diploma)
Kiev National University of Culture and Art (Business and Management Department)
EXPERIENCE :
2 years work in hospitality area (inbound tourism in Odessa with combined position of advertising manager, work in a sales department in cruise –operator firm in Odessa), position of front-desk manager, position of deputy administrator at the Black Sea Hostels.
Date Company Position
08.2005 – 04.2006 FGT Travel + (inbound tour-operator)
+3-80482-37-52-01 Travel manager with combined position of advertising manager
05.2006-05.2007 Tartus-Tour (cruise-tour operator)
+3-80482-429-122 Position of manager in sales department
05.2007- till present Black Sea Hostels
+3-8048-722-49-11 Position of front-desk manager
Position of deputy administrator
Duties and responsibilities during work experience :
Excursion service in Odessa, hotel reservation, flat renting, car leasing, organization of business trips and holidays in Odessa for national and foreign citizens, organization of individual and group tours to Odessa, support and providing all spectrum of tourist and accompanying services, marketing activity (advertising, market researches in the tourism area) working with clients and agencies, promotion of tour products in internet, searching for a new partners, direct sales of river cruises, administrative responsibilities in hospitality area, coordination of staff’s work, customers motivation, creation and development of customers relationships, networking and promotion of positive image of company.
Skills : PC user (Microsoft Office, The Bat!, Internet, some features PhotoShop and
Corel Draw, Gif Animator, touch-typing)
Language: English (fluent)
Internet promotion of corporate sites
PERSONAL TRAITS : accurate, attentive, responsible, organized, tactful, communicative, friendly, loyal to corporate culture and politic, able to work under pressure, high-motivated, productive collective(team spirit) and individual worker(self-disciplined ), aim resulted , willing to accept changes .
Hobbies : studying foreign languages, self-development, NLP, belly dance.
Recommendation letters available upon request
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