Работа в Одессе

Mayya Gryshchenko
“Dialink-Triumph”
Current cell: +38 096 3599 067;
Skype: mayya.gryshchenko
Email: [email protected]


Main Objective

To reconnect my artistic talent with an exciting and challenging job,
Continuously exploring and finding practical solutions to various aspects and issues of management in company operations.

Education

Master in Business Administration – Richard DeVos Graduate School of Management, Northwood University, Montreux CH – graduate of June 2008
Dual Bachelor in Business Administration and Hotel Management – Northwood University, Montreux CH – graduate of spring 2006
Higher Diploma in Hospitality Travel and Tourism Management – Swiss Hotel Management School, Caux CH – graduate of spring 2005
English “First Certificate” Course – Harrow House International College, Swanage, England – autumn 2002
High School Diploma, Majors in History, Languages and Visionary Art – Mariyinskaya Gimnasiya, Odessa, Ukraine – graduate of 2002
Attended professional drawing and painting classes, The Grekov’s School, Odessa – during 1996 to 2001
Computer Design course, “House of Scientists”, Odessa, fall 2005

Experience

Strategic Development and Marketing Director
Dialink Triumph Ltd., Odessa, Ukraine – fall 2005 to present (part time)
Obtained idea-generating and trends-observing consultant role in multi-profile firm by generating long and short term strategic planning and marketing projects; Instigate field research, competition analysis; have successfully marketed new Hotel Consulting brand in Ukraine. Perform as a secretary/interpreter for meetings. Deal with private correspondence with company’s partners; responsible for building solid clients’ base; held presentations and take part in public relations and promotion activities.
Assistant Trainee for Academics and Operations
Hotel Institute Montreux, Miramonte Campus, Montreux CH – spring 2007
Performed as a day duty manager/assistant for one of the school’s campus; The job involved assisting students, lecturers, and operations, ensuring availability of required materials, appropriate equipment and classroom set up; followed up on requests for the school’s operational area (e.g. purchasing maps, frames, etc.) and academics such as organizing files and archiving, reporting directly to Assistant Academic Dean and Operations Manager.
Assistant Interior Designer
Swiss Education Group, Montreux CH – autumn 2006
Obtained wide and professional experience in dealing with fresh flowers and various decoration styles, designs and techniques for arrangements, planning and sustainability support of ambiance, as well as, provided assistance for schools’ students in their banquet preparation. Cooperated successfully with various departments and flower shops, and strived to become the best assistant for my partner by being attentive, proactive and fast.
Cross Management Trainee
Evason Hua Hin Resort and Spa, Six Senses Group, Thailand – autumn 2004
Through training in Reservations, Front Office, and Food and Beverage departments learned the status quo and qualms of running the hotel operation. Being under direct managerial supervision and guidance understood the challenge of pre-opening of the hotel, externalities, pricing and promotion techniques, issues with training and motivation of the personnel. Simultaneously, have developed empathy and prudence when dealing with guests and colleagues from various cultural and social backgrounds.
Service Trainee
Café des Arts and Restaurant Brauerei, Basel CH – autumn 2003
Practiced theoretical knowledge of food and beverage operations’ daily service activities, participated in planning and preparation for special events, inventory count and order activities; learned to recognize guests’ needs, make proactive preference advise, adept up-selling techniques, understood appropriate dealing with complaints and recommendations. Moreover, engaged in building strong team relationship with efficient time management; effectively distributed and took responsibilities to ensure smooth service delivery for every guest.

Other Relevant Information
Languages: English, Russian & Ukrainian – Fluent, French and German – Conversational, Italian and Spanish – good understanding and basic conversation.
Computer skills: Comprehension and utilization of Microsoft Windows, Graphic Design Programs, as well as Front Office Software (e.g. Fidelio)