Работа в Одессе

Aleksey Golovin
19 Banneker Way # F
San Francisco, CA / Odessa, Ukraine
(415) 717-1188
(093) 074-1556
[email protected]
Summary of Qualifications

• Industry professional with over 9 years experience in QA engineering in Windows and Linux Environments.
• Experience in Web based E-Commerce and Client Server application Software testing.
• Experience in Windows-Based PC Hardware/Software configurations/installations and upgrades, networking, troubleshooting and technical support.
• Full understanding of SQA methodology and software development lifecycles.
• Hands on experience testing Wireless Device Management Solution software and Interactive TV Applications.
• Ability to handle a great variety of tasks simultaneously.
• Proficient in developing and implementing high level Quality Assurance Documentation (system test plans/quality plan/test procedures) from Business and Functional specifications as well as Software/Product Development Process Documents.
• Excellent analytical, organizational and interpersonal Skills.
• Experience in generating and running automation test scripts using WinRunner, QA Partner, Silk, MS Test.
• Ability to thoroughly analyze and report automation test results.
• Performed GUI, Functional, Usability, Acceptance, Boundary, Regression Tests
• Hands on experience in building a QA Environment with emphasis QA Process and Performance
• Hands on diagnostics of system behavior using Performance Tools
• Proficient in creating positive/negative test approach
• Proficient in research in risk analysis

Technical Summary:

Operating Systems: Mandrake, White Box Linux, MS-DOS, Windows 3.X, 95, 98, ME, NT4.0, 2000, Whistler, XP Pro. Vista, Windows 7, Server 2000, Server 2003 Adv, Web, SBS, IIS
Languages: HTML, VBScript, 4Test.
Software: MS Office 4.3, 97, 2000, XP, 2003, Email clients Outlook, Exchange, Adobe PhotoShop CS4, 6.0, 7.0, Acrobat 7.0, Corel Draw 10, IE 4.x/8.x and Netscape 4.x browsers, AOL, WEB TV, Partition Magic 8.0, Symantec Ghost 8.2, Norton Utilities 2002. Virus and Spyware removal applications.
SANDRA Diagnostic Tools, System Mechanic, WinRunner, QTP
Multimedia applications: (sound, video editors), performance tools
Wireless technologies including infrared, Bluetooth, 802.11a, 802.11b, 802.11g
Tivoli Performance Manager and Viewer.
Mercury Quality Center, Bugzilla, Lotus Notes, Peoplesoft, Buggit, HL7 messaging
Databases: Oracle 8+, MS SQL 2000+, MSDE, JET.

Education:

(Present) BitCube Solutions Institute. QTP/Visual Basic course
(1998-2000) City College of San Francisco (AA in Computer Science).
(1994 - 1996) California State University (Degree in Civil Engineering – (Bachelors Equivalent)



Professional Experience:

Frog Design
Sr. System Engineer/SQA Tester
San Francisco, CA
06/2010 – 02/2011 (Contract)
• Created Test plans
• Executed test cases for windows software using Quality Center.
• Set up the test lab for performance testing.
• Re-Imaging (Ghosting) Windows-based PC Hard drives.
• Installing Windows 7 during the deployment.
• Make changes to the existing scripts whenever changes happened for application functionality.
• Setting up and stressing the server to present in front of Intel
Environment: Windows Vista, 7 and XP Professional, Norton Ghost, Tivoli Performance Viewer, MS SQL,, Mercury Quality Center, Norton Antivirus. Microsoft and Widcom Bluetooth Stacks

WholesaleFares Inc.
IT/Network Support
San Francisco, CA
10/2008 - 07/2009 (Perm)
• Building workstations. Installing and configuring Microsoft Windows XP Professional.
• Configuring Microsoft Outlook.
• Providing wireless networking and printer support.
• Installing Norton Antivirus on all workstations.
• Supporting and repairing laptops.
• Troubleshooting software and hardware.
Environment: Norton Antivirus, Microsoft Windows XP Professional, Quality Center.

Kaiser Permanente
Senior SQA Analyst
Walnut Creek, CA
10/2007 - 04/2008 (Contract)
• Testing and installing various applications.
• Using Tivoli Application Manager as an Application delivery tool and Remote Desktop for administrative support purposes and performance
• Ghosting workstations using BAREMETAL Technology - Availability to image over the network, all images and source files are stored in Application Server (ROM Server).
• Testing new builds for Windows 2000 and XP Professional.
• Creating global groups, for application memberships in Active Directory.
• Using Mercury Quality Center for Defect Report Tracking, Developing and executing automated VBscript, Developing Manual Test scripts. Creating test plans and test cases.
• Assigning and tracking time spent on projects using Remedy
• Performing Application performance analysis.
• Performing install/uninstall, load, stress and regression tests.
Environment: Symantec Antivirus, Windows 2000 and XP Professional, Norton Ghost, TCP/IP, Tivoli Application Manager, MS SQL, Mercury Quality Center, Active Directory.





Cittio Inc.,
Network QA Engineer
San Francisco, CA
06/2007 - 09/2007 (Contract)
• Testing NetFlow. Collectors and transmitters.
• Testing web based network monitoring system. Creating and executing test cases and test plans.
• Performing regression and stress tests.
• Installing WatchTower application on White Box Linux.
• Writing SQL queries to validate data integrity and checking if the sent data is correct on the collector side.
• Monitoring IIS and Windows 2003 servers to identify overload and log NetFlow on the network.
• Configuring switches and routers to accept, deny 802.11a and wired network flows and pass the report to the database. Working closely with development team.
Environment: WatchTower, Cisco Routers and switches, TCP/IN, White Box Linux, Windows XP, Vista, Server 2003, IIS, MS SQL, Lotus Notes, Bugzilla

Logitech. Inc
SQA/PQA Engineer
Fremont, CA
01/2007 -04/2007 (Contract)
• Testing Bluetooth devices such as Keyboards, Mice, Printers, Remote Controls, Headset Adapters
• Developing test cases and carrying out feasibility studies.
• Carrying out testing as outlined in the test plan and recording the outcomes systematically.
• Report issues and bugs in Mercury Quality Center and TestTrack Pro defect-tracking databases.
• Testing the product for endurance and boundary conditions with importance given to product reliability, stability and integrity.
• Performing Stress, Cross-Platform and regression testing.
• Installing and configuring Logitech Set Point Applications on Windows XP and Vista.
• Responsible for Ghosting images and manual driver signing.
Environment: TestTrack Pro, Ghost, Widcomm Stack, MS SQL, Windows Vista/XP, White Box Linux, Mercury Quality Center, WinRunner.

EA Games
QA Engineer
Redwood City, CA
08/2006 - 01/2007 (Contract)
• Performing game testing.
• Verify software bug fixes and use TestTrack Pro for tracking/entering defects and feature request. Setup processes for testing and qualifying new software releases.
• GUI, Regression, Power and Compatibility tests.
• Functionality testing for gaming devices such as keyboards, joysticks and mice.
• Video and Sound card testing and analysis.
• Testing InstallShield process on various operating systems: XP Home, XP Pro, Vista (all flavors) Creating and executing test cases using MQC
Environment: TestTrack Pro, GUI, Regression, Power and Compatibility testing, XP Home, XP Pro, Vista, Mercury Quality Center.






Authenex Inc.,
Technical Support/QA Engineer
Hayward, CA
06/2005 - 07/2006 (Perm)
• Supporting two-factor network authentication system for LAN, remote VPN and web access.
• One time password and challenge/response. Hard drive encryption and decryption.
• Setting up servers and various operating systems.
• Configuring IIS, DC, RADIUS, VPN, SBS, SQL Servers. Reproducing customer's issues and environment to improve support.
• Resolving technical problems with third party applications.
• Software, hardware and firmware troubleshooting.
• Organizing and prioritizing customer’s tickets using Peoplesoft application.
• Creating test scenarios and test cases.
• Reporting bugs using Bugzilla tracking system and feature requests to development team.
• Performing GUI, regression, functional, cross-browsers, cross-platform and smoke tests. Network testing over TCP/IP and VPN connectivity.
Environment: IIS, DC, VPN, RADIUS, VPN, SBS, SQL Servers, Peoplesoft, Windows 2000, XP, Vista, Bugzilla, Clearcase source control

Intravelex Inc, WholesaleFares Inc, ASAPTickets
IT Support, Network Support
.San Francisco, CA
03/2003 - 02/2005 (Perm, On Call)
• Building workstations.
• Installing and configuring Microsoft Windows XP Professional.
• Configuring Microsoft Outlook. Providing wireless networking and printer support.
• Installing Norton Antivirus on all workstations. Supporting and repairing laptops.
• Troubleshooting software and hardware.
Environment: Microsoft Windows XP, SB Server, Microsoft Outlook, Norton Antivirus.

Citicorp Inc.,
Technical Support Engineer
San Francisco, CA
10/2001 - 12/2002 (Perm)
• System administration.
• LAN, WAN. Server support. Performed migration from Windows NT4 to Windows 2000.
• Transfer Email accounts from CC Mail to Microsoft Outlook.
• Installing and updating McAfee Antivirus.
• Installing WWDS on clients' laptops. Creating and installing Ghost Images.
• Providing customer support.
• Working on remote locations.
• Network printing and troubleshooting.
Environment: McAfee Antivirus, Windows NT4, Windows 2000, Microsoft Outlook, CC Mail, WWDS, LAN, WAN.








Citibank, Inc.
PC Technician/Technical Support
San Francisco and Bay Area, CA
07/2001 - 10/2001 (Perm)
• Perform system roll out from old hardware to the new hardware platform, Dell PC and new environment for Citibank field offices: 80-120 workstations.
• Installation and support workstations, Troubleshooting connectivity, LAN printing. Wipe clean old PCs and ghosting new images to the new PCs. Cable installations.
Environment: Dell PC’s, Ghost, PC Hardware, Windows XP Professional.

GLOBAL WORKFORCE
Technical Support, Quality Assurance Engineer
Half Moon Bay, CA
10/2000 - 06/2001 (Perm)
• Technical support for the company, troubleshooting hardware and software problems. Installation and support of PC workstations, troubleshooting, LAN printing, Network connectivity support.
• Configure hardware and software for Client, Server application for Immigration Naturalization Services Database.
• Responsible for maintaining QA Lab equipment, preparing ghost images for clean testing, including various Windows operating systems.
• Performing multi browser, multi OS testing: IE 4x, 5x, Netscape 4x, Win 95, 98, ME, NT 4.0, Win 2K. Implementing Integration test and coordinating the BUG fix schedule with software development group. Preparing release notes and support documentation.
Environment: Win 2K, IE 4x, 5x, Netscape 4x, Win 95, 98, ME, NT 4.0, LAN.

B2C2 Inc.,
QA/Technical Support Engineer
Alameda, CA
05/2000 - 10/2000 (Contract)
• Installed and configured desktop systems on the LAN.
• Installed International versions of Windows (Italian, Russian, French, German and others).
• Provided maintenance, technical support and troubleshooting of QA Lab computers hardware and software.
• Performed Stress, Performance, Compatibility Tests on Win 98, 2000, NT 4.0, MAC, IE 5.x, Netscape 4.x, of a digital signal from various countries, using signal indicators and trouble shooting hardware and configurations to improve signal quality for Digitals Satellite Receivers.
• Participated in requirements and functional reviews with product management and development. Contributed to user interface redesign.
• Worked closely with development team to reproduce and resolve issues as soon as possible.
• Reported all bugs and enhancements into the Buggit Tracking Database.
Environment: Buggit Tracking Database, Win 98, 2000, NT 4.0, MAC, IE 5.x, Netscape 4.x, Performed Stress, Performance, Compatibility Testing.